The Opinions of Teachers on Crisis Management in Guidance Services
pp. 205-220 | Published Online: December 2020 | DOI: 10.22521/edupij.2020.94.2
Secil Eda Ozkayran, Aslihan Yetis Abali, and Ahmet Abali
The definition of crisis is a sudden difficulty that occurs in a person’s life or at an institution. Negative and spontaneous developments taking place at educational institutions can also be defined as a crisis. The quality of education is determined by the success or failure of crisis management. The basic tasks of guidance services are crisis management and pre-planning crisis intervention in educational settings. Therefore, taking measures against crises in schools and ensuring that they are sustainable is of the utmost importance. In order for this to become more effective, guidance services need to act as a whole; that is, with the school principal, teachers, parents, and also students. The main purpose of this study is to evaluate the attitudes and skills of guidance services, which play a key role in crisis management, according to teachers. The study group of the research consisted of 25 teachers working in high schools in Bartin city center, Turkey, during the 2018-2019 academic year. In determining the working group, the voluntary principle was taken into account. The phenomenology model, one of the qualitative research methods, was used as the basis of the study. As the data collection tool, an interview form was utilized. The data were collected face-to-face, with content analysis technique applied in analyzing the data. The participant teachers’ opinions on the crisis management behaviors of guidance services offered within their institution were collected during interview. As a result of the opinions received, the importance and role of guidance services and guidance counselors in crisis management were evaluated.
Keywords: Counseling service, crisis management, teachers, guidance counselor.References
Aksoy, H., & Aksoy, N. (2003). Okullarda Krize Mudahale Planlamasi [Crisis Response Planning in Schools]. Ankara University, Journal of Faculty of Educational Sciences, 36(1-2). https://doi.org/10.1501/Egifak_0000000076.
Atkinson, A. J. (2002). Resource guide for crisis management in Virginia schools. [Unpublished doctoral dissertation]. University of Virginia.
Aykac, B. (2001). Kamu Yonetiminde Kriz ve Kriz Yonetimi [Crisis and Crisis Management in Public Administration]. Gazi Universitesi Iktisadi ve Idari Bilimler Fakultesi Dergisi, 3(2), 123-132. https://dergipark.org.tr/en/pub/gaziuiibfd/issue/28351/301401
Bakircioglu, R. (2005). Ilkogretim Ortaogretim ve Yuksekogretimde Rehberlik ve Psikolojik Danisma [Guidance and Psychological Counseling in Primary Education Secondary Education and Higher Education]. Ani.
Bursalioglu, Z. (2019). Okul Yonetiminde Yeni Yapi ve Davranis [New Structure and Behavior in School Management]. Pegem Akademi.
Can, H. (2011). Organizasyon ve Yonetim [Organization and Management]. Siyasal Kitabevi.
Damiani, V. B. (2006). Crisis Prevention And Intervention In The Classroom: What Teachers Should Know. Rowman & Littlefield Education.
Demirtas, H. (2000). Kriz Yonetimi [Crisis Management]. Kuram ve Uygulamada Egitim Yonetimi, 23(23), 353-373. https://dergipark.org.tr/en/pub/kuey/issue/10373/126950
Dos, I., & Comert, M. (2012). The View of School Managers’ About Crisis Management at Primary Schools. Mustafa Kemal University Journal of Social Sciences Institute, 9(20), 329-346. https://dergipark.org.tr/en/pub/mkusbed/issue/19549/208415
Hasit, G. (2000). Isletmelerde Kriz Yonetimi ve Turkiye’nin Buyuk Sanayi Isletmeleri Uzerinde Yapilan Arastirma Calismasi [Crisis Management in Enterprises and Turkey's Largest Industrial Enterprises Research Study on the Structures] [Doctoral dissertation, Anadolu University, Eskişehir, Turkey]. http://libra.anadolu.edu.tr/tezler/1999/143882.pdf
Karakose, T. (2007). Orgutler ve Kriz Yonetimi [Organizations and Crisis Management]. Akademik Bakis-Uluslararasi Hakemli Sosyal Bilimler E‐Dergisi, 13, 1-15. https://www.acarindex.com/dosyalar/makale/acarindex-1423868312.pdf
Maya, I. (2014). Kamu İlkokullarında Yöneticilerin Sergiledikleri Kriz Yönetimi Beceri Düzeylerine İlişkin Öğretmen Görüşleri [Teachers’ Views Concerning the Levels of Crisis Management Skills Displayed by the Managers in Public Primary Schools]. Yonetim Bilimleri Dergisi, 12(23), 209-235. https://dergipark.org.tr/en/pub/comuybd/issue/43591/533741
TDK (Turkish Language Association). (2020). Guncel Turkce Sozluk. TDK Yayinlari.
Metzgar, M. (1994). Preparing Schools For Crisis Management. In R. G. Stevenson (Ed.), What Will We Do? Preparing A School Community To Cope With Crises (pp. 17-35). Baywood.
Milli Eğitim Bakanlığı. (2017). Millî Egitim Bakanligi Rehberlik Hizmetleri Yonetmeligi [Ministry of National Education Guidance Services Regulation]. Republic of Turkey Official Gazette. No. 30236, issued November 10, 2017. http://www.resmigazete.gov.tr/eskiler/2017/11/20171110-2.htm
Okumus, F. (2003). Isletmelerde Kriz Yonetimi ve Krizlerin Isletmeler Uzerine Olasi Etkileri [Crisis Management In Businesses And Possible Effects of Crises On Business]. Ataturk University Journal of Economic and Administrative Sciences, 17(1-2), 203-212. https://dergipark.org.tr/en/pub/atauniiibd/issue/2685/35256
Pearson, C., & Clair, J. (1998). Reframing Crisis Management. The Academy of Management Review, 23(1), 59-76. Retrieved June 28, 2020, from http://www.jstor.org/stable/259099.
Sezgin, F. (2003). Kriz Yonetimi [Crisis Management]. Kirgizistan Turkiye Manas Universitesi Sosyal Bilimler Dergisi, 8(1), 181-195.
Tan, H., & Baloglu, M. (2013). Psikolojik Danisma ve Rehberlik/Teori ve Uygulama [Psychological Counseling and Guidance/Theory and Practice]. Nobel.
Turnuklu, A. (2006). Sinif ve Okul Disiplinlerine Cagdas Bir Yaklasim/Onarici Disiplin [A Contemporary Approach To Classroom And School Discipline/Restorative Discipline]. Ekinoks.
Yildirim, A., & Simsek, H. (2016). Sosyal Bilimlerde Nitel Arastirma Yontemleri [Qualitative Research Methods In The Social Sciences] (8th ed.). Seckin.
Call for Papers: COVID-19 Pandemic & Education
►Educational Process: International Journal (EDUPIJ) has been accepted for inclusion in Scopus | Elsevier.
►EDUPIJ has been accepted for inclusion in Education Research Abstracts Online (ERA).
►EDUPIJ is included in The Philosopher’s Index (Coverage: Volume 5, 2016 & forward).
The Philosopher’s Index is the premiere bibliographic database covering worldwide research in all subject areas of philosophy.
Thank you so much to the editorial board members, authors and reviewers for their contribution to Educational Process: International Journal.